An efficient field team – can I improve something as a Manager?
Have you ever wondered if your self-organizing field team is using its full potential? Did you create analyses, summaries, implemented ideas to improve their work? It is bread and butter for every manager. However, have the implemented solutions resulted in improved efficiency
Open banking = new opportunities for companies outside the financial sector
Open banking is often referred to as a revolution, and in many ways these words are not exaggerated. For customers, open banking means convenience, lower costs, completely new services and possibilities. For companies, it is an opportunity to reach for
When the situation changes dynamically, we react agilely. About cooperation with one of the largest banks in Poland during the pandemic
The previous year was in many respects a breakthrough for banks and technology providers operating in the financial industry. The functioning of the former largely depends on factors such as the possibility of direct contact with customers, a stable economic
“VSoft does not work”, good communication practices in the helpdesk
For starters, I have some bad news for everyone. Software bugs do and will happen. Despite the fact that programmers are cordoned off by testers, and applications are scanned with automatic tests from A to Z, it can always happen
Choosing a debt collection system – a universal product or a tailor-made one?
The purpose of this article is to introduce the process of choosing a new debt collection system and show what necessary steps should be taken to make the task easier, find a partner who will support us in achieving our
Usability design principles – UX in online credit processes
What principles should we follow when designing online processes for banks or other financial institutions? What does it mean to be based on the client's requirements and listen to their voice? Do we really need it? We asked our expert
Comprehensive credit risk assessment
We live in a time when the only sure thing in business is change. Functioning in a rapidly changing business environment can both give the potential for dynamic development and cause problems for companies in assessment of the current situation.
How to tame stress in the work of a debt collector
Working in debt collection is burdened with a huge dose of stress that affects the employees of the debt collection department at every organizational level. Informing the client about the arrears requires preparation in the field of product knowledge, sales
Cloud solutions – are they the technological future for business?
In the last few years, technology has become the basic determinant of the company's perception as modern, and it has a significant impact on the competitive advantage in every industry. IT departments are increasingly responsible for innovation and building the
The process of choosing the solution which handles the insurance processes
"Oh, what a beautiful Monday morning! The leaves turn golden and red in the rays of the autumn sun