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Author: Mirosław Wnuk

He has more than 20 years of experience in the IT industry. He knows the ins and outs of IT projects. He participated in their implementation as a project manager, consultant and also as a Head of Analysis and Project Management Department. He has been working for VSoft since 2008. At present he holds the position of the Debt Collection Area Development Director and is responsible for projects in the field of debt collection and restructuring which are conducted for the largest Polish financial institutions (such as PKO BP, mBank SA, Alior Bank SA , the European Leasing Fund).

The previous year was in many respects a breakthrough for banks and technology providers operating in the financial industry. The functioning of the former largely depends on factors such as the possibility of direct contact with customers, a stable economic